Refund Policy
At Cuisine Calendar, we strive to provide you with the best meal prep and planning experience possible. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Refunds
You may be eligible for a refund if:
- Your order was incorrect or incomplete upon delivery.
- The meal prep items were damaged or spoiled when received.
- You cancel your subscription within the first 30 days of your initial purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
1. Contact our customer service team at [email protected].
2. Provide your order number and a brief description of the issue.
3. Attach any relevant photos if applicable.
Processing Time
Once we receive your request, we will review it and notify you within 5 business days regarding the status of your refund. If approved, your refund will be processed back to the original payment method, and you will receive a confirmation email.
Exceptions
Please note that we do not offer refunds for:
- Change of mind after 30 days of the original purchase.
- Orders placed for digital content or services.
Contact Us
If you have any questions or need further assistance regarding our refund policy, feel free to reach out to us at:
- Email: [email protected]
- Phone: (555) 987-6543
Thank you for choosing Cuisine Calendar for your meal prep and planning needs. We appreciate your business and are committed to ensuring your satisfaction!